Dolphin Encounter

A program for all ages! Learn and have fun!


$109 USD – Adults

$99 USD – Children (6-11 years old)

Free – Infants (0-5 years old)

Camino Sac Bajo Lot 26 Fraccionamiento Paraíso Laguna Mar 77400 Isla Mujeres, Q.R.

SKU: dold-dolphinencounter Category:



A program for all ages! Learn and have fun!
Cancun is waiting for you with the most paradisiacal beaches in the world! Are you planning to walk your next vacation here and have a great experience? Then you need to swim with dolphins in Isla Mujeres, one of the favorite activities among visitors to Cancun.

Dolphin Encounter is a program for people of all ages. Located just 20 minutes away by ferry from Isla Mujeres, an island with one of the most beautiful landscapes in the Caribbean Sea.

The most amazing thing about this program is that you will actually get to swim with the most adorable marine animals in their natural Caribbean habitat! You don’t need to be a professional swimmer to have the best dolphin experience as at all times you will be standing on an underwater platform where our beloved dolphins will give you an adorable kiss and a wet but warm hug and hello.

The dolphins are always happy to play with our visitors, as well as to share their amazing skills and friendly company. While you are on the platform, our marine mammal specialists will share interesting facts about dolphins such as their diet, breeding programs and care, as well as tips to protect our environment.

Enjoy the rest of the day in our two incredible pools, or relax in the sun. Savor a delicious buffet menu and enjoy refreshing drinks from our national open bar with your family and friends. Think no more! If you want to have a good time with your loved ones, this is the best option for you!

Come live a unique experience!


Are you Mexican? Get a discount by showing your ID Click here

$109 USD – Adults

$99 USD – Children (6-11 years old)

Free – Infants (0-5 years old)


  • Round transportation Cancun – Isla Mujeres – Cancun
  • 15 minutes of orientation.
  • 40 minutes swimming with dolphins.
  • Drinks without alcohol.
  • A meal
  • Amenities: lockers, showers, lounge chairs, pool.
  • Pool
  • Free Wi-Fi
  • Showers
  • Life jacket
  • Lockers


  • Hug
  • Hand Target
  • Handshake


* Children must be accompanied by an adult with a paid ticket.

Aditional Information:

  • Please use the comments section to include infants 1m or less in your reservation as their participation is free of charge.
  • You must pay for dockage at the time of your registration just before boarding.
  • The use of life jackets is mandatory in all aquatic programs.
  • In Isla Mujeres, this program admits groups with a maximum of 12 people.
  • Children with a height of 1.21 m and up to 1.40 m, will be able to participate alone in the Encounter program. To participate in the Swim Adventure or Royal Swim programs, you must be accompanied by a paying adult.
  • Children with a height of 1 m and up to 1.20 m may participate in the Encounter program accompanied by an adult with a paid ticket. To participate in the Swim Adventure and Royal Swim programs, you must be accompanied by two paying adults.
  • Children with a height of less than 1 m will be considered infants and will carry out Encounter program activities regardless of the program in which they participate (it is a requirement that the vest fits them)
  • The use of cameras in the water is not allowed. Professional photographs will be available for sale.
  • If you are staying in the Puerto Juárez area, please contact our Call Center.
  • The sale and consumption of alcoholic beverages to minors is restricted.


  • Do not forget to use biodegradable sunscreen, to take care of your skin, the environment and marine species.
  • For safety, women who are 5 months pregnant or less can only participate in the Dolphin Encounter program accompanied by another adult and after having signed the responsibility form.
  • Women who are more than 5 months pregnant cannot participate in any of the water activities
  • Remember to arrive 30 minutes before your program as you will receive a prior orientation.
  • If you have any physical or health problem, contact our Call Center to provide you with all the information related to our services before making the reservation.
  • We recommend that you bring towels, as well as cash for taxis, purchases, meals, and other expenses.